Refund policy

Returns

We accept returns within 30 days of delivery. To be eligible, items must be unused and in their original packaging.

To start a return, contact us at temporaryshade@gmail.com or call 845-290-9826. We will send you instructions and the return address. Returns sent without contacting us first may not be accepted.

Return shipping

The customer pays the cost of return shipping.

Refunds

Once we receive and inspect your return, we will let you know whether the refund is approved. Approved refunds go back to your original payment method. Your bank or card issuer may take some time to post the refund.

Damaged or wrong items

If your order arrives damaged or you received the wrong item, contact us within 7 days of delivery with a photo of the item and packaging. We will send a replacement or give you a full refund at no cost to you.

Questions

Email temporaryshade@gmail.com or call 845-290-9826.